1. Scope of this policy
This Tarzan Kitchen privacy policy explains how information is handled when you visit tarzankitchen.com, review our commercial kitchen equipment, request a quotation, send product requirements or contact us about an order.
It applies to website visitors, prospective buyers, customers, suppliers and other business contacts. It does not replace the privacy notice of a third-party platform, payment provider, freight company or communication service.
2. Information you provide
We receive information when you complete a form, send an email, use a listed messaging channel or provide documents for a quotation or support request. This quotation request information may include:
- Your name, job title and company name.
- Business email address, phone number or messaging contact.
- Country, delivery location and preferred language.
- Product models, quantities, voltage, frequency, plug, gas type or other technical requirements.
- Drawings, photographs, specification sheets, purchase lists or other files you choose to send.
- Order references, payment records, shipping details and support evidence where relevant.
Please avoid sending identification documents, bank credentials or other sensitive information unless it is required for a confirmed transaction and requested through an appropriate channel.
3. Information collected automatically
When you use the website, the hosting system and enabled website services may record technical information such as IP address, browser type, device type, operating system, referring page, pages viewed and approximate location.
This information is generally used to operate the site, diagnose errors, protect forms from abuse and understand how visitors move through the website. It is not treated as a substitute for the product and company details you provide in an enquiry.
4. How information is used
Tarzan Kitchen may use B2B enquiry data to:
- Reply to product questions and quotation requests.
- Check model, configuration, quantity, packaging and destination requirements.
- Prepare quotations, proforma invoices and other order documents.
- Coordinate samples, production, inspection, shipping and after-sales support.
- Maintain business records and respond to disputes or compliance requests.
- Improve website content, form performance and security.
- Send product or service information that you specifically requested.
Information submitted for an enquiry is not automatically added to a general marketing list unless a separate sign-up or clear consent process is provided.
6. When information may be shared
Information may be shared only where reasonably necessary for the enquiry, transaction, website operation or legal requirement. Recipients may include:
- Website hosting, form, email, security and communication providers.
- Factories, technical staff or authorised service providers involved in the requested product or order.
- Banks, payment service providers, insurers, freight forwarders, carriers and customs agents.
- Professional advisers or public authorities where disclosure is required or reasonably necessary.
Tarzan Kitchen does not sell submitted business contact information to third-party advertisers.
7. International processing
Tarzan Kitchen serves international B2B buyers. Information may therefore be processed in a country other than the country where it was submitted, including locations used by hosting, email, freight, payment or communication providers.
When a transfer is subject to specific legal requirements, the responsible parties should use the safeguards required for that transfer and service.
8. Data retention
Enquiry, quotation, order and support records are kept only for as long as reasonably necessary for communication, transaction administration, warranty support, accounting, record-keeping, dispute handling and applicable legal obligations.
Retention periods may differ because an unanswered enquiry, an active order and a completed transaction do not require the same records.
9. Data security
Reasonable administrative and technical measures are used to limit unauthorised access, loss, misuse or alteration of information. Access should be limited to people and service providers who need the information for a relevant business purpose.
No internet transmission or storage system can be guaranteed to be completely secure. Do not send passwords, full card details or other high-risk information through a general enquiry form.
10. Your choices and privacy rights
Depending on the law that applies to your location and the information concerned, you may be entitled to request access, correction, deletion, restriction or a copy of certain personal information.
You may also ask us to stop sending non-essential communications. A request can be limited where records must be kept for an active transaction, accounting, fraud prevention, dispute handling or another lawful purpose.
To make a request, use the Tarzan Kitchen contact form and explain that your message concerns personal information. We may need enough information to identify the relevant enquiry or record.
11. Third-party links and services
The website may link to payment services, shipping providers, social platforms or other independent websites. Their privacy practices are controlled by their own policies, not by the privacy policy for the Tarzan Kitchen commercial kitchen equipment website.
Review the privacy notice of an external service before submitting information directly to that service.
12. Children’s privacy
The website is intended for business and professional users. Tarzan Kitchen does not knowingly request personal information from children through its quotation and procurement forms.
13. Changes to this policy
This policy may be revised when website tools, business practices or legal requirements change. The current version will be posted on this page with a revised update date.
A change to this page does not alter a signed sales contract or another written agreement unless that document is separately amended.
14. Contact us
For a question about this policy or information submitted through the website, contact Tarzan Kitchen through the Contact Us page. Include the relevant company name, enquiry date or order reference where available, but do not place unnecessary sensitive information in the first message.